Chevy Cares
Chevy Cares
We're here and ready to help.*
We know that these are challenging times, and your vehicle should be the least of your worries. That's why Chevrolet is here and committed to helping you in any way we can – from answering your questions to servicing your vehicle and everything in-between. Because in times like these, we're faced with many uncertainties. But one thing that's certain is what we're here for you, every step of the way.
Here for you, anytime.
If you have questions about your current Chevrolet vehicle you can call the Chevrolet Customer assistance hotline at 1-800-222-1020 1-800-222-1020 or contact our dealership directly. We are ready to assist where we can.*
Our doors are open.*
We are open for business and ready to help.* Should you require repairs or routine maintenance, you can rest assured knowing that our Chevrolet Certified Service experts are available to handle your vehicle needs. GM is working with us to help keep our employees and customers safe while your vehicle is in our care.
Cleaned with Care.
Now more than ever, cleanliness is of the utmost importance. That's why we are committed to using enhanced vehicle cleaning measures with CDC-approved cleansers before delivering your vehicle after purchase or service, including cleaning your instrument panel, hard and plastic surfaces, seats and carpet1. This is just another way that we go above and beyond to show we care.
Financial questions? We're here to help.
The safety and well-being of our communities is our first priority. From waiving certain late fees to offering an automatic one-month lease extension† if you are nearing the end of your lease, Chevrolet stands ready to help during this difficult time. GM Financial customers in need of help are encouraged to text INFO to 53721, message through the GM Financial mobile app, or contact the GM Financial Customer Experience team at 1-800-284-2271 1-800-284-2271.
When we all roll up our sleeves, great things happen.
Due to an unprecedented number of blood drive cancellations, the American Red Cross‡ is facing a severe shortage of blood. If you're looking for a way to help during this crisis, GM has partnered with the Red Cross for the SleevesUp blood donation program. Take the pledge to donate by signing up today.
We're joining the fight to help save lives.
To help meet the country's critical need for medical equipment, we're converting the Kokomo, Indiana plant to produce Ventec ventilators. Additionally, an employee-led initiative at GM's Warren, Michigan facility will lead the production of thousands of surgical masks a day. During these unprecedented times, we are proud to stand with other American companies and our skilled employees to help fight this global pandemic.
Disclaimers
1 At participating dealers. As part of the Chevy Clean Program, participating dealers commit to follow CDC guidelines regarding the cleaning of facilities and vehicles. Neither the Chevy Clean Program nor a dealer’s enrollment in the Program should be deemed to state or imply that any dealer's cleaning activities can eliminate or prevent transmission of any virus, illness or disease. Each dealer is independently operated and solely responsible for adherence to Program rules and CDC guidelines. Cleaning methods may vary.
* Dealership and service availability and hours of operations are subject to change, and all federal and local laws and restrictions.
† Please review the lease extension guidelines at gmfinancial.com/coronavirus before deciding to extend your lease.
‡ The American Red Cross name and emblem are used with its permission, which in no way constitutes an endorsement, express or implied, of any product, service, company, opinion or political position. The American Red Cross logo is a registered trademark owned by The American National Red Cross. For more information about the American Red Cross, please visit redcross.org.